DATA PRIVACY POLICY


Introduction

This policy statement provides information on how ELOSOFT deal with the data that we handle through our developed software. We acknowledge the right of every entity to privacy, our commitment to this starts in complying with the registration requirements of the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012 (DPA), NPC Registration No. PIC-001-825-2022. ELOSOFT shall balance the free flow of information with privacy in pursuing its objectives.

Privacy Principles

Your data is critical to your business and keeping it safe plays a critical role in maintaining customer TRUST, we also know that you take great care of and keep the data under your control. We want you to feel confident that subscribing to ELOSOFT Cloud Platform doesn't require you to compromise on security or control of your business's data.

At ELOSOFT Platform, we believe that trust is created through transparency, and we want to be transparent about our commitments and what you can expect when it comes to our shared responsibility for protecting and managing your data in the cloud.

When you use any software developed by ELOSOFT:
1. You own and control your data, not ELOSOFT- Customer data is your data while ELOSOFT’s are data custodian only, we only process your data with your consent and in reference to this agreement.
2. We don’t share information that personally identifies you with advertisers, such as your name, contact number, email, photos unless you ask us to. We do not and shall not in any way share any information about you that is not already publicly available.
3. We are committed to protecting your data from third parties and will never sell your personal information.
4. We are transparent with your data and never hide any information for our own benefit.
5. All your internal users have access control, access rights shall be defined by you and alerts are in place to guard against insider to copy or print data.
6. We never give 'backdoor' access to any entity.

Privacy Policy

There are many different ways you can use our services – register personal and academic details of your customers/students internal personnel, their current activities and competency records as well as work information, to communicate with one another or to create new content, you share these information with us by subscribing to our software. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we handle and why we do it.
  • How we use that information.
  • The choices we offer, including how to access and update information.
  • Transparency
  • Information you share
  • Accessing and updating your data
  • Information we share
  • Information Security
  • When this privacy policy applies
  • Compliance with authorities
  • Changes

Information we handle

We handle information to assist you in managing operations, comply with authority requirements, provide you with appropriate reports and better services to all of your users.
We handle information in the following ways:
  • Information you allow us to handle: names of persons with their details, equipment and facilities information and school activities, practical exercises and their schedules.
  • Information we handle from your use of our software, like photos, audio and video presentations, reading, and assessment material.
How we use information we handle

Your information that we handle is processed by the software for your record keeping, reporting, monitoring and your compliance with authorities and never for the advantage of ELOSOFT

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy if at all we intend to. The software processes personal information in the cloud servers for your own benefit only.

Transparency

Our goal is to be clear about what information we handle, so that you can make meaningful choices about how it is used.

You can review the software features to decide on how a certain data be handled, we could customize the software in refence to your procedures. The method of control to certain types could also be customized as you may require.

The content in the system are owned by you therefore you have full control on how it is handled and processed provided your restrictions shall not hamper any of the key functions and features of our software to which you are subscribed.

Information you share

Some feature in the software let you share information with students and colleagues. Remember that when you share information, it could be photo or video copied by them and shared to others. The school should have a procedure on what info to share with whom.

Accessing and updating your data

Whenever you use our software, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, you need to log in and verify your identity thru a two step authentication before your request can take effect.

When we access your personal information, we undergo same verification and the access is logged got tracing purposes.

An audit trail exists in the form of a database that allows you or us to view all changes that are made to any data that are processed by our software.

Information we share

We do not share personal information with companies, organizations and individuals outside of ELOSOFT unless one of the following circumstances applies:
  • Consent
    We will NOT share personal information with companies, organizations or individuals outside of ELOSOFT without your consent. We will never ask consent for Sensitive Personal Information.
  • Data for external processing
    We will NOT provide personal information to other businesses or persons to process it for us, in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons
    We will only share personal information if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation,
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against the rights, intellectual property or safety of ELOSOFT
If ELOSOFT is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect ELOSOFT and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

We encrypt your data using SSL, it helps protect your data, SSL encrypts the connection between your computer and cloud servers. This helps prevent others, like Internet cafes, Internet Service Providers, and Wi-Fi hotspots, from seeing your login information.
  • For added security we will soon offer you two step verification when you access your account
  • Auto and manual archiving of data shall be provided under your control and could be set in reference to your policy
  • We restrict access to personal information to our key employees only and never with contractors.
  • We will continuously review our procedure in handling information, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by ELOSOFT, including that of COMPMAN, services we provide and those published in Appstore and Playstore, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to software offered by other companies or individuals, including products that are integrated with our software as requested by you, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up with a purpose to resolve the issue permanently. We are registered with the National Privacy Commission (NPC) and therefore have to be abided by their rule.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will inform you in advance for any privacy policy changes.


ELOSOFT Development Team